Welcome Desk Services

University welcome desk area with a maroon wall and entrance to an office.

Get your questions answered at The Welcome Desk, located on the first floor of Coffman Memorial Union! Whether you're looking for information about a specific building on campus, an event in a student union space, the Universal Transit Pass, getting involved in student groups or events on campus, or something else, our welcome desk employees are here to help. Additional services include University Transit Pass activation, information postings throughout the building, and Lost and Found.

Frequently Asked Questions

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Where is the U Card office?

The U Card office is located on the ground floor (lower level) of Coffman Memorial Union, across from the Great Hall and near the accessible ground floor entrance on the west side of the building.

Where can I activate my U Card for the Universal Transit Pass (UTP)?

Activate your Universal Transit Pass (UTP) by tapping your U Card to the terminal at the Welcome Desk on the first floor of Coffman Memorial Union or at a Light Rail Station or Rapid Bus Transit Station. 

Where is the orientation office or info booth?

The Orientation & Transition Experiences office is located on the third floor of Coffman Memorial Union. You can also contact them through this form.

Where can I get technology help?

You can contact IT by calling 612-301-4357 or emailing [email protected], or visit an in-person location for assistance with system-wide applications such as WiFi, email, or Canvas. Visit the IT page for more information.

Where is the Campus Club?

The Campus Club is located on the fourth floor of Coffman Memorial Union. Visit their webpage to learn about membership and menu options.

Where is the Great Hall?

The Great Hall is located on the ground floor of Coffman Memorial Union, with entrances across from the Minnesota Marketplace (dining) and the U Card office. See our virtual tour and directory on this page.

Where can I print and mail things?

Postal and printing services can now be found in the U of M Bookstore Mailing & Shipping Center located on the ground floor near the Bookstore entrance in the Cube. Hours and contact information can be found here. Other printing locations on campus can be found here.

 

Where is the Bookstore?

The Bookstore is located on the ground floor of Coffman Memorial Union and the lower level of the St. Paul Student Center.

Where can I find food / coffee / snacks / drinks?

There are several options here in Coffman Memorial Union, including Goldy's Gameroom in the basement; M Food Co. options including the Minnesota Marketplace (Kings Hawaiian, Einstein Bro's Bagels, Wild Blue Sushi,  Holy Guacamole, Global Kitchen), Erbert & Gerbert's, Starbucks Coffee, and Sonic (coming soon) on the ground floor; and the Campus Club on the fourth floor. Vending machines can also be found throughout the building.

Can I put up posters around the building?

Student Unions & Activities (SUA) Posting Policy

 

  1. All postings must be delivered to the Welcome Desk in the Coffman Memorial Union or the Post Office in the St. Paul Student Union for approval. Welcome Desk staff will hang the posters/flyers in the designated posting areas in the requested SUA building. Any unauthorized posting will be removed and recycled.
  2. Poster size cannot exceed 11 x 17. Each group or event may submit up to four (4) postings in CMU and up to two (2) postings in SPSC.
  3. Postings will be limited to event promotion and University of Minnesota departmental student jobs. No other postings will be accepted.
  4. The party responsible for requesting the posting must be clearly designated on the poster.
    • Student groups must use their name and ID# as listed on GopherLink.
    • University of Minnesota Department information and logo must be clearly visible on the posting.
    • Outside organizations must clearly list the space in an SUA building their event will occur in and the event must be at a “Confirmed” Status with Event Services prior to posting.
  5. Postings will be posted for up to 2 weeks, or until 1 business day after the event date, whichever comes first.
  6. Student groups classified as Registered Student Organizations (RSOs) must follow Use of the University Name, Marks and Logos policies. Student groups classified as Campus Life Programs (CLPs) need to follow University Brand policies and guidelines.
  7. SUA reserves the right to evaluate and make final determination of the posting. Postings will not be put up if the posting does not follow the applicable policies. If intentional misrepresentation has occurred, this may result in suspension of posting privileges in all SUA facilities.
  8. Promotion of beverages must be in compliance with the University beverage contract, available from University Dining Services Contract Administration at (612) 624-9048.

The approval of a posting is made based on the points above. The views and opinions expressed in the posting are strictly those of the group who produced the material, and does not reflect those of Student Unions & Activities or the University of Minnesota.

Contact

Welcome Desk Hours

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Fall Regular Hours

Mon-Fri: 7:30 am-6 pm
Sat: 10 am-6 pm
Sun: Closed

Thanksgiving Break

Wed, Nov 26: 7:30 am-6 pm
Thurs, Nov 27-Sun, Nov 30: Closed

Fall Study Days & Final Exam Week

Thurs, Dec 11 & Fri, Dec 12: 7:30 am-6 pm
Sat, Dec 13: 10 am-6 pm
Sun: Closed
Mon, Dec 15-Thurs, Dec 18: 7:30 am-6 pm

Winter Break

Fri, Dec 19-Sun, Jan 4: Closed
Mon, Jan 5-Fri, Jan 9: 8 am-2 pm
Sat, Jan 10 & Sun. Jan 11: Closed
Mon, Jan 12-Fri, Jan 16: 8 am-2 pm
Sat, Jan 17-Mon, Jan 19: Closed

Spring Regular Hours

Mon-Fri: 7:30 am-6 pm
Sat: 10 am-6 pm
Sun: Closed

Spring Break

Fri, March 6: 7:30 am-6 pm
Sat, March 7 & Sun, March 8: Closed
Mon, March 9-Fri, March 13: 8 am-2 pm
Sat, March 14 & Sun, March 15: Closed

Spring Study Days & Final Exam Week

Tues, May 5-Fri, May 8: 7:30 am-6 pm
Sat, May 9: 10 am-6 pm
Sun, May 10: Closed
Mon, May 11-Wed, May 13: 7:30 am-6 pm