Title: Customer Service Associate (CSA)
Job Code: 2222 Student Administrative/Support Services
Customer Service Associates (CSAs) are the front line service providers to guests. CSAs provide good customer service by displaying a welcoming attitude and becoming knowledgeable regarding products and services offered in their area.
*--Site specific responsiblities:
Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven Student Development Outcomes that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.
*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.