Student Job: Audio Visual Technician (Intermediate Level)

Essential Functions:

Student Audio-Visual Technicians are a part of the Event Services Office. They provide technical support for a wide range of events, concerts, films, and conferences. Responsibilities include the set-up and operation of A/V equipment such as data projection, audio amplification, and general theatrical lighting. Students are required to attend weekly staff meetings and should be available for evening and weekend shifts. Customer service is integral to this position. Intermediate Level technicians will be assisting more experienced full-time and student technicians, with the expectation of working events largely independently. This includes setup and teardown of the equipment, client check-ins, and in some cases, live engineering.

The Student Union & Activities AV Techs are based at either Coffman Memorial Union or at the St Paul Student Center.

Duties and Responsibilities:

• 40% Unsupervised event operation and general customer service.
• 25% Audio Visual Equipment set-up for events. To include: Microphones, Instrument Connections, Sound Systems, Data Projection Systems, Theatrical Lighting, and others as-needed per event.
• 15% Assisting in the training, development, and direct support of Entry-Level Student Audio Visual Technicians.
• 10% Independent time management according to daily workflow.
• 5% Meeting, attendance, coordination, and scheduling.
• 5% Other duties as assigned.

Essential Qualifications:

• Current University of Minnesota - Twin Cities degree-seeking student. See student employment eligibility
• Great customer service attitude
• Strong detail orientation and ability to multitask
• Ability to be able to work with minimal supervision

Opportunities for Skill Development on the Job:

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven Student Development Outcomes that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.

Responsibility/Accountability

• Takes ownership of duties and responsibilities, and ensures they are completed accurately and on time
• Acknowledges when mistakes/missed deadlines occur and knows when supervisor should be alerted
• Can articulate basic University policies and procedures relating to student employees, and understands staff roles

Independence/Interdependence

• Shares new ideas and initiatives with supervisor and co-workers that will improve work area
• Knowledgeable of job tasks and is able to perform them without direct supervision
• Seeks instruction from supervisor and asks when unclear of tasks, procedures or how to correct errors

Goal Orientation

• Is open to alternative ways to finish tasks in a more efficient manner
• Knows tasks that need to be accomplished for each shift, possesses and maintains motivation to achieve goals

Self-Awareness

• Communicates effectively and professionally in both verbal situations and in a written format
• Can separate the demands of the job and customers from personal concerns and ego

Resilience

• Can handle last minute changes to tasks that need to be completed and can work under time constraints
• Able to work through difficulties when they arise and use the experience to prevent difficulty in the future

Appreciation of Differences

• Conducts him/herself in a professional manner regardless of whether s/he agrees with a customer's ideas or beliefs
• Recognizes differences in the way people interpret/learn information and is willing to adjust presentation style to meet needs

Tolerance of Ambiguity

• Develop knowledge of primary areas of responsibility in order to take on complex projects
• Embraces a task without assurance of success or certainty about the outcome

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.