Student Job: Audio Visual Technician (Advanced)

Essential Functions:

Student Audio-Visual Technicians are a part of the Event Services Office. They provide technical support for a wide range of events, concerts, films, and conferences. Responsibilities include the set-up and operation of A/V equipment such as data projection, audio amplification, and general theatrical lighting. Students are required to attend weekly staff meetings and should be available for evening and weekend shifts. Customer service is integral to this position. This advanced-level position demands a heightened degree of technical and professional responsibility and consists almost exclusively of independent and/or unsupervised work. This includes working events that are technically challenging including concerts, theatrical performances, and streaming-based events.

The Student Union & Activities AV Techs are based at either Coffman Memorial Union or at the St Paul Student Center.

Duties and Responsibilities:

• 60% Unsupervised event operation and general customer service via: data projection, microphone set-ups, concert set-ups and theatrical lighting
• 15% General equipment maintenance and service
• 10% Training of student technicians
• 10% Various daily departmental responsibilities
• 5% Assisting customers in developing program needs

Opportunities for Skill Development on the Job:

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven Student Development Outcomes that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.

Responsibility/Accountability

• Takes on a leadership role among co-workers and is comfortable training new student employees
• Able to articulate and enforce area policies

Independence/Interdependence

• Develops and shares new ideas and initiatives that will improve work area with supervisor and co-workers
• Works without supervision and is the go to person for co-workers when there is an issue

Goal Orientation

• Takes on additional tasks and duties without any direction from supervisor
• Seeks alternative ways to finish tasks in a more efficient manner

Self-Awareness

• Uses personal strengths to help unit meet departmental goals
• Serves as a knowledgeable resource for co-workers and assists them in their professional challenges
• Consistently demonstrates professionalism and acts as a positive role model for coworkers and customers

Resilience

• Uses bad experiences to proactively find ways to prevent them from happening in the future
• Effectively handles last minute changes to tasks and can work efficiently under time constraints

Appreciation of Differences

• Seeks out others with different backgrounds and/or perspectives to improve decision making
• Values the importance of diversity and conveys this to other staff members
• Role models respectful behavior toward all customer, peers and supervisor and expects same behavior from others

Tolerance of Ambiguity

• Undertake a project with little or no direction and seek out information independently of supervisor
• Able to handle an error or challenging customer and seeks to find unknown information independently

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.