Student Job: Student Group Initiatives Assistant

Information

Department: Activities & Programs

Requirements

  • Current U of MN - Twin Cities degree-seeking student. See student employment eligibility
  • Great customer service attitude is required
  • Strong interpersonal and organizational skills
  • Strong detail orientation and ability to multitask
  • Basic knowledge of the University & Twin Cities campus
  • Able to be scheduled 10-15 hours per week

Preferred Qualifications

  • Previous office or customer service experience
  • At least one semester of experience within Student Activities at the University of Minnesota-Twin Cities
  • Some student group involvement experience on campus

Essential Functions:

The Student Group Initiatives Assistant primary responsibilities are to provide assistance with specific organizational initiatives and administration of the Campus Elections program includes maintaining all candidate records, facilitating communication with student government liaisons and election candidates, updating the website with information about rules and timelines, and coordinating with advisors to provide training materials for campaigns. Administration of the Fall and Spring Activities Fairs includes the coordination of student group communications, identifying information relevant to all student group officers, managing sign up lists for student groups, and coordinating supplies for the day of the event. Support for the Tony Diggs Excellence Awards process includes updating the website with content about guidelines and deadlines, managing student group submissions, collaborating with marketing to promote the Excellence Awards event and winners, and coordinating the distribution of awards. They are also knowledgeable about general student group processes and functions such as registration in order to support student group operations effectively when needed.

Duties and Responsibilities:

  • 70% Collaborating with advisors on the facilitation of focused initiatives such as Campus Elections, Activities Fairs, and Tony Diggs Excellence Awards
  • 20% Collaborating with advisors and fellow employees on various projects, as assigned
  • 10% Assisting other student staff as needed to ensure timely customer service is provided

Opportunities for Skill Development on the Job:

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven "Student Development Outcomes" that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.

Responsibility/Accountability

  • Acknowledges when mistakes/missed deadlines occur and knows when supervisor should be alerted
  • Adheres to basic policies, procedures and understands staff roles
  • Always meets basic expectations (adherence to dress code, appropriate use of time, excellent customer services, etc.)

Independence/Interdependence

  • Seeks instruction from supervisor and asks when unclear of tasks, procedures or how to correct errors
  • Demonstrates clear and effective communication with supervisors and team members
  • Demonstrates good judgment on when to refer requests or questions to appropriate SUA Advisor when unsure of answer
  • Shares new ideas and initiatives with supervisor and co-workers that will improve work area

Goal Orientation

  • Makes progress and improvements in job performance as experience grows
  • Manages time in order to complete all required and/or assigned duties and tasks and helps others when time permits

Self-Awareness

  • Communicates effectively and professionally in both verbal situations and in a written format
  • Displays friendly, helpful, and professional attitude with customers and peers
  • Can separate the demands of the job and customers from personal concerns and ego
  • Functions as a resource for others and demonstrates the ability to help others adapt to office culture

Resilience

  • Maintains flexibility when it comes to last-minute changes and can work under time constraints
  • Accepts instruction/constructive criticism from supervisor
  • Ability to work through difficult situations

Appreciation of Differences

  • Conducts themselves in a professional manner regardless of whether agreeing with a customer's ideas or beliefs
  • Recognizes advantages of moving outside of "comfort zone"
  • Role models respectful behavior toward all customers, peers and supervisor and expects same behavior from others

Tolerance of Ambiguity

  • Employs basic problem-solving skills
  • Willingness to take on complex projects without assurance of success or certainty about the outcome

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

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