Student Job: Registration Assistant

Essential Functions

Registration Assistants primarily provide assistance with specific organizational initiatives, such as student group registration and compliance with student group policy. Managing student group registration includes processing registration for new and existing student groups, monitoring process workflows, communicating with student group officers and advisors about the registration process, and developing sustainable processes that emphasizes student leadership development. Assisting with student group compliance includes using student engagement software to monitor compliance with student group policy, such as minimum officer requirements, naming and logo policies, and student group constitution requirements; they may also provide administrative support to the student group conduct process. They are knowledgeable about general office function in order to represent the office accurately when needed.

Duties and Responsibilities

• 50% Collaborating with advisors on the day-to-day management of student group registration
• 30% Collaborating with advisors on monitoring compliance with student group policy, including but not limited to, minimum officer requirements, naming policies, and student group conduct
• 10% Collaborating with advisors and fellow employees on various projects, as assigned
• 10% Assisting other student staff as needed to ensure timely customer service is provided

Opportunities for Skill Development on the Job

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven "Student Development Outcomes" that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.

Responsibility/Accountability

• Acknowledges when mistakes/missed deadlines occur and knows when supervisor should be alerted
• Adheres to basic policies, procedures and understands staff roles
• Demonstrates ability to gather and analyze basic research and information

Independence/Interdependence

• Seeks instruction from supervisor and asks when unclear of tasks, procedures or how to correct errors
• Demonstrates clear and effective communication with supervisors and team members
• Demonstrates good judgment on when to refer requests or questions to appropriate SUA Advisor when unsure of answer
• Shares new ideas and initiatives with supervisor and co-workers that will improve work area

Goal Orientation

• Makes progress and improvements in job performance as experience grows
• Manages time in order to complete all required and/or assigned duties and tasks and helps others when time permits
• Prioritizes projects and meets deadlines

Self-Awareness

• Communicates effectively and professionally in both verbal situations and in a written format
• Displays friendly, helpful, and professional attitude with customers and peers
• Can separate the demands of the job and customers from personal concerns and ego
• Functions as a resource for others and demonstrates the ability to help others adapt to office culture

Resilience

• Maintains flexibility when it comes to last-minute changes and can work under time constraints
• Accepts instruction/constructive criticism from supervisor
• Ability to work through difficult situations
• Role model to other employees by meeting expectations regularly and routinely

Appreciation of Differences

• Understands and respects the values and beliefs of others
• Conducts him/herself in a professional manner regardless of whether s/he agrees with a customer's ideas or beliefs
• Recognizes advantages of moving outside of "comfort zone"
• Role models respectful behavior toward all customers, peers and supervisor and expects same behavior from others

Tolerance of Ambiguity

• Willingness to take on complex projects without assurance of success or certainty about the outcome
• Employs problem-solving skills and seeks assistance to find unknown information

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.