Student Unions & Activities : University of Minnesota

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Student Opening: Customer Service Associate with CMU Information Desk

Information
Number of Openings
2
Location
Coffman Memorial Union
Department
Retail

Description

Customer Service Associates (CSAs) are the front line service providers to guests. CSAs provide good customer service by displaying a welcoming attitude and becoming knowledgeable regarding products and services offered at the Information Desks
CMU Information Desk CSAs answer general questions regarding events & activities occurring in Coffman and on the Twin Cities campus via the phone and in person; sell tickets, distribute U-Pass, and issue U Cards

View the full job description

Requirements

  • Good communication skills
  • Ability to work independently
  • Ability to work with a diverse customer base
  • Able to work morning or evenings shifts
  • Available to work a minimum of 8 hours per week

Preferred Qualifications

  • Previous cash handling experience
  • Previous customer service experience
  • At least one semester of student experience at the U of MN - Twin Cities Campus

Notes for This Posting

Please visit the SUA Information Desks web page to view the business hours. The minimum shift length is two hours. Successful applicants will be able to work at least three shifts/days per week during the academic year.

Successful applicants will be able to work the majority of the summer and be able to work on weekends on a rotating basis.

Weekday operating hours are:

Monday - Friday: 7:30 a.m. - 10:30 p.m.

Weekend rotation is required.  Weekend operating hours are:

Saturday: 9:30 a.m. - 11:30 p.m.

Be sure to include your weekend availability on your application!

Restrictions

  1. You must be able to work for the Summer or Full Year.
  2. You must be able to work 10-30 hours per week.
  3. You must be able to work 3 shifts per week.