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Student Opening: Customer Service Associate with Goldy's Gameroom

Number of Openings
Coffman Memorial Union


Customer Service Associates (CSAs) are the front line service providers to Goldy's Gameroom guests. CSAs provide good customer service by displaying a welcoming attitude and becoming knowledgeable regarding products and services offered at Goldy's. Goldy's CSAs must be available to work a minimum of 10 hours per week, on average.

View the full job description


  • Good communication skills
  • Ability to work independently
  • Ability to work with a diverse customer base
  • Able to work morning or evenings shifts
  • Minimum 10 hours per week availability during Goldys hours of operation

Preferred Qualifications

  • Previous cash handling experience
  • Experience in customer service
  • General knowledge of bowling and billiards
  • Mechanical aptitude

Notes for This Posting

Applicants must be available to work 10-12 hours per week. Employees are scheduled to work 2-3 shifts per week plus every other Saturday (5pm-12:30am).  The minimum shift length is 2 hours.

Applicants must be available to work shifts during Goldy's Gameroom hours of operation.  The position can continue thru summer and the 2019/2020 academic year for eligible student employees.

The academic semester hours are:

  • Mondays - Wednesdays: 8am-10pm
  • Thursdays - Fridays: 8am - 12 midnight
  • Saturdays: 10am - 12 midnight
  • Sundays: 2pm - 10 pm


Winter Break hours of operation are 11am-5pm on

  • Wed 12/26 - Friday 12/28
  • Wed 01/02 - Friday 01/04
  • Mon 01/07 - Friday 01/11
  • Mon 01/14- Friday 01/19


Over Winter Break, Goldy's will be closed:

  • Sat, Dec 22-Tuesday, Dec 25
  • Sat, Dec 29-Tuesday, Jan 1
  • Sat 01/05-Sunday 01/06
  • Sat 01/12-Sunday 01/13
  • Sat 01/19 - Monday 01/21


The manager hopes to complete hiring as soon as possible.



  1. You must be able to work for the Spring Semester or Full Year.
  2. You must be able to work 10-12 hours per week.
  3. You must be able to work 3 shifts per week.
  4. You must be able to work the following shift:
    • Saturday 5:00pm — Sunday 12:30am
  5. Your application will be preferred if you are able to work the following shifts:
    • Monday 2:00pm — Monday 4:00pm
    • Tuesday 2:00pm — Tuesday 5:00pm
    • Tuesday 5:00pm — Tuesday 10:30pm
    • Wednesday 2:00pm — Wednesday 4:00pm
    • Thursday 7:00am — Thursday 9:00am
    • Thursday 6:00pm — Saturday 12:30am
    • Thursday 10:00am — Thursday 1:00pm