Student Opening: Customer Service Associate with Coffman Memorial Union Information Desk


Number of Openings: 1

Pay Rate: $10.50

Location: Coffman Memorial Union

Department: Retail


Customer Service Associates (CSAs) are the front line service providers to guests. CSAs provide good customer service by displaying a welcoming attitude and becoming knowledgeable regarding products and services offered at the Information Desks. CMU Information Desk CSAs answer general questions regarding events & activities occurring in Coffman and on the Twin Cities campus via the phone and in person; sell tickets, distribute U-Pass, and issue U Cards

View the full job description


  • Current UMTC student. See student employment eligibility
  • Good communication skills
  • Ability to work independently
  • Ability to work with a diverse customer base
  • Ability to work at least one closing shift weekday

Preferred Qualifications

  • Previous cash handling experience
  • Previous customer service experience
  • At least one semester of student experience at the U of MN - Twin Cities Campus

Notes for This Posting

The successful applicant will be available to work several shifts between Monday-Sunday. Applicants must be able to start in the Fall Semester and work through the full year.

Students will be expected to work 8-10 hours during the academic year. All shifts will be a minimum of two consecutive hours, and staff will be scheduled up to 30 minutes before/after the hours of operation for the Information Desk to account for opening and closing activities.

Your application is preferred if you can work between the following times:

  • Monday, 10:00 am - 2:00 pm
  • Wednesday, 10:00 am - 2:00 pm

Fall Term hours of operation are:

  • Monday - Friday 8 AM - 8 PM
  • Saturday 1 PM - 5 PM
  • Sunday 1 PM - 5 PM

*Student may need to work occasional weekend shifts


Applicants with work study awards are welcome!


  1. You must be able to work for the Fall, Full year.
  2. You must be able to work 8-10 hours per week.
  3. You must be able to work 2 shifts per week.
  4. Your application will be preferred if you are able to work the following shifts:
    • Monday, 10:00 a.m. - 2:00 p.m.
    • Wednesday, 10:00 a.m. - 2:00 p.m.