Student Opening: Customer Service Associate with Coffman Memorial Union Information Desk

Information

Number of Openings: 1

Pay Rate: $10.50

Location: Coffman Memorial Union

Department: Retail

Description

Customer Service Associates (CSAs) are the front line service providers to guests. CSAs provide good customer service by displaying a welcoming attitude and becoming knowledgeable regarding products and services offered at the Information Desks. CMU Information Desk CSAs answer general questions regarding events & activities occurring in Coffman and on the Twin Cities campus via the phone and in person; sell tickets, distribute U-Pass, and issue U Cards

View the full job description

Requirements

  • Current UMTC student. See student employment eligibility
  • Good communication skills
  • Ability to work independently
  • Ability to work with a diverse customer base
  • Ability to work at least one closing shift weekday

Preferred Qualifications

  • Previous cash handling experience
  • Previous customer service experience
  • At least one semester of student experience at the U of MN - Twin Cities Campus

Notes for This Posting

The successful applicant will be available to work several shifts between Monday-Sunday. Applicants must be able to start in the Fall Semester and work through the full year.

Students will be expected to work 8-10 hours during the academic year. All shifts will be a minimum of two consecutive hours, and staff will be scheduled up to 30 minutes before/after the hours of operation for the Information Desk to account for opening and closing activities.

Your application is preferred if you can work between the following times:

  • Monday, 10:00 am - 2:00 pm
  • Wednesday, 10:00 am - 2:00 pm

Fall Term hours of operation are:

  • Monday - Friday 8 AM - 8 PM
  • Saturday 1 PM - 5 PM
  • Sunday 1 PM - 5 PM

*Student may need to work occasional weekend shifts

NOTE:

Applicants with work study awards are welcome!

Restrictions

  1. You must be able to work for the Fall, Full year.
  2. You must be able to work 8-10 hours per week.
  3. You must be able to work 2 shifts per week.
  4. Your application will be preferred if you are able to work the following shifts:
    • Monday, 10:00 a.m. - 2:00 p.m.
    • Wednesday, 10:00 a.m. - 2:00 p.m.

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