Student Job: Audio Visual Technician

Information

Department: Facilities

Requirements

  • Great customer service attitude
  • Knowledge of, or strong interest in learning, audio/visual technologies and how they operate
  • Ability to be able to work independently after initial training

Preferred Qualifications

  • A flexible schedule with the ability to work more hours when needed, particularly during evenings and weekends.
  • 1 year or equivalent working in a related Audio/Visual events venue or other documented Audio/Visual operations experience.

Essential Functions:

Student Audio-Visual Technicians are a part of the Event Services Office. They provide technical support for a wide range of events, concerts, films, and conferences. Responsibilities include the set-up and operation of A/V equipment such as data projection, audio amplification, and general theatrical lighting. Students are required to attend weekly staff meetings and should be available for evening and weekend shifts. Customer service is integral to this position. Entry Level technicians require basic familiarity with computers and audio/visual equipment and interfaces, with more specific and advanced skills being learned 'on-the-job' with appropriate training. Students will begin by training with and assisting more experienced full-time and student technicians, with the expectation of working independently thereafter.

The Student Union & Activities AV Techs are based at either Coffman Memorial Union or at the St Paul Student Center.

Duties and Responsibilities:

  • 40% Audio Visual Equipment set-up for events. To include: Microphones, Instrument Connections, Sound Systems, Data Projection Systems, Theatrical Lighting, and others as-needed per event.
  • 40% Unsupervised event operation and general customer service.
  • 10% Independent time management according to daily workflow.
  • 5% Meeting, attendance, coordination, and scheduling.
  • 5% Other duties as assigned by supervisor.

Essential Qualifications:

  • Current University of Minnesota student. See student employment eligibility
  • Great customer service attitude
  • Knowledge of, or strong interest in learning, audio/visual technologies and how they operate
  • Ability to be able to work with minimal supervision

Opportunities for Skill Development on the Job:

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven Student Development Outcomes that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.

Responsibility/Accountability

  • Knowledgeable of office, office equipment and supplies
  • Always meets basic expectations (e.g. wear t-shirt/uniform and nametag, stay busy, customer service #1, etc.)
  • Provides exceptional customer service to students, staff, guests and visitors

Independence/Interdependence

  • Seeks instruction from supervisor and asks when unclear of tasks, procedures or how to correct errors
  • Demonstrates clear and effective communication with supervisors and team members
  • Works independently: seeks assistance to find unknown information

Goal Orientation

  • Seeks guidance from senior employees and supervisor to make improvements in job knowledge and performance
  • Manages time in order to complete all required and/or assigned duties and tasks

Self-Awareness

  • Demonstrates good verbal and non-verbal communication skills
  • Displays friendly and helpful attitude with customers and peers
  • Can separate the demands of the job and customers from personal concerns and ego

Resilience

  • Accepts instruction and constructive criticism from supervisor
  • Able to work through difficulties when they arise and use the experience to prevent difficulty in the future

Appreciation of Differences

  • Able to work with a diverse base of customers and peers
  • Treats all customers, peers and supervisor respectfully
  • Recognizes advantages of moving outside of "comfort zone"

Tolerance of Ambiguity

  • Employs basic problem solving skills and asks supervisor to find unknown information
  • Develop knowledge of primary areas of responsibility in order to take on complex projects

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

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