Student Opening: Student Manager with Gopher Express


Number of Openings: 2

Pay Rate: 11.50

Location: Coffman Memorial Union

Department: Retail


The primary role of the Gopher Express Student Managers is to serve as the first point of contact for Customer Service Associates, (CSAs), providing leadership and supervision. Student Managers are responsible for managing the condition of the facilities, providing customer service, assisting in inventory management, assisting in the supervision of a staff, and other mid-level administrative tasks. Gopher Express Student Managers must be available to be scheduled 12 or more hours per week during the Academic School Year when classes are conducted on campus.

Additional hours may be available during other periods.

Duties and Responsibilities

  • 30% Supervision of Customer Service Associates
  • 20% Administrative Duties
  • 20% Inventory Management
  • 15% Monitoring Facilities Conditions
  • 15% Other Duties

View the full job description


  • Current UMN-TC degree seeking student. See Student employment eligibility
  • Prior work or volunteer experience in sales and customer service
  • Ability to accurately handle money and transactions
  • Ability to work independently with little or no direct supervision
  • Exhibit excellent communication and organizational skills

All employees at the University of Minnesota are required to report complete vaccination against COVID-19 or submit documentation requesting a medical or religious exemption on their first day of employment. To learn more, please visit the University's COVID-19 Response webpage

Preferred Qualifications

  • Previous leadership experience in a customer service environment
  • Knowledge of SUA programs and facilities, through employment or volunteer experience
  • Ability to problem solve and deal with difficult situations

Notes for This Posting

Those with SUA retail experience are encouraged to apply. Certified Trainer at SUA is a preferred qualification; summer availability is not required

Shifts are available Monday-Friday 7:30am-5:30pm.

The manager hopes to fill the position as soon as possible.

Students with work study awards are welcome to apply!


  1. You must be able to work for the Fall.
  2. You must be able to work 3 shifts per week.