Student Opening: Student Manager with Gopher Express West


Number of Openings: 3

Pay Rate: $11.50

Location: West Bank Skyway

Department: Retail


The primary role of the Gopher Express West (GEW) Student Managers is to serve as the first point of contact for approximately 14 Customer Service Associates (CSAs); the GEW Student Managers provide leadership through supervisor and training. Student Managers assist in managing the condition of the facilities, providing customer service, assisting in inventory management, and other mid-level administrative tasks; they are expected to be available for work for a minimum of 12 hours per week during the academic school year, additional hours available during summer and breaks.

Duties and Responsibilities:

  • 30% Supervision of Customer Service Associates
  • 20% Inventory Management
  • 20% Aministrative Duties
  • 15% Monitoring Facility Conditions
  • 15% Other Duties
View the full job description


  • Current UMN-TC degree seeking student. See student employment eligibility
  • Six months, minimum, experience in sales and customer service
  • Ability to accurately handle money and transactions
  • Exhibit excellent communication and organizational skills
  • Ability to work independently, without supervision
  • Successful completion of a background check

All employees at the University of Minnesota are required to report complete vaccination against COVID-19 or submit documentation requesting a medical or religious exemption on their first day of employment. To learn more, please visit the University's COVID-19 Response webpage

Preferred Qualifications

  • Previous leadship experience in a customer service environment
  • Ability to problem solve and deal with difficult situations
  • Knowledge of SUA programs & facilities through SUA work or volunteer experience
  • Ability to offer a one year commitment to the position

Notes for This Posting

Those with SUA retail experience are encouraged to apply. Certified Trainer at SUA is a preferred qualification; summer availability is not required

Shifts are available Monday-Friday 7:30am-5:30pm.

The manager hopes to fill the position as soon as possible.

Students with work study awards are welcome to apply!

Please note: A hiring offer is contingent on the successful completion of a background check


  1. You must be able to work for the Fall.
  2. You must be able to work 3 shifts per week.