Student Job: Operations Attendant at the St. Paul Student Center


Department: Facilities


All employees at the University of Minnesota are required to report complete vaccination against COVID-19 or submit documentation requesting a medical or religious exemption on their first day of employment. To learn more, please visit the University's COVID-19 Response webpage

Essential Functions:

The St Paul Student Center (SPSC) Student Operations Attendants responsibilities include careful set-up and teardown of event spaces, and ensuring a welcoming environment in all public and event spaces, assisting in the general cleaning of offices, meeting rooms, restrooms (daytime and weekends), lounges, etc. In the winter months, the operations crew keep SPSC walkways, stairways, and entrances clear of snow. Training in the proper use of cleaning equipment, materials, and chemicals will be provided.

Duties and Responsibilities:

  • 80% General cleaning (wiping and sanitizing surfaces, emptying trash, restocking restrooms, etc.); event support (execute room set-ups to ready spaced for events and tear-downs when event has ended); snow removal in season
  • 10% Event services projects and tasks (maintaining and assessing inventory, deep cleaning, etc.)
  • 10% Other duties as assigned

Opportunities for Skill Development on the Job:

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed seven Student Development Outcomes that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.


  • Meets basic expectations (e.g. wears t-shirt/uniform and name tag, stays busy, arrives on time for shift, attends work area meetings)
  • Acknowledges when mistakes/missed deadlines occur and knows when supervisor should be alerted
  • Shows professionalism regarding the use of custodial keys and radios


  • Seeks instruction from supervisor and asks when unclear of tasks, procedures, or how to correct errors
  • Develops knowledge of SUA services and operation and how to access information systems within SUA and the University
  • Works well as a team member to accomplish large tasks

Goal Orientation

  • Handles duties required on shift and seeks direction from supervisor as needed
  • Continually seeks to improve at work as well as the working environment


  • Demonstrates good verbal and non-verbal communication skills
  • Displays friendly and helpful attitude with customers and peers


  • Accepts instruction/constructive criticism from supervisor
  • Able to work through difficulties when they arise

Appreciation of Differences

  • Able to work with a diverse base of peers and customers
  • Treats all customers, peers and supervisor(s) respectfully
  • Helps others to complete work when own area is finished

Tolerance of Ambiguity

  • Maintains composure when confronted with last minute schedule changes and room set-up changes
  • Employs basic problem solving skills and looks to supervisor to find unknown information
  • Demonstrates a willingness to attempt new tasks

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.