Student Job: Coffman Memorial Union Event Services Team Member

Job Code: 2223 Student Food Services/Labor/Security

Level: Intermediate

Essential Functions:

The Event Services Team is the front line for keeping Coffman Memorial Union (CMU) running smoothly and safely. Event Services Team members will provide support for events hosted within our venues during mornings, evenings, and weekends. The Event Services Team works with and without supervision to ensure that spaces in and around the building are clean and prepared with all necessary tables, chairs, and equipment when guests arrive for their event. Work study is accepted, but not required.

Duties and Responsibilities:

• 45% Event Support: Execute room set-ups, tear-downs, and turn-overs for all event spaces in CMU. Greet clients at the beginning of an event and continually check-in during and after event; assist with client’s event requests or problems; manage signage for large meetings and events
• 45% Custodial Duties: : Ensure cleaning of event spaces and common areas as well as assisting Facilities with project cleaning or other cleaning tasks as assigned (Training will be provided for using cleaning equipment and proper usage of cleaning materials and chemicals).
• 5% Snow Removal: Using snow blowers, shovels, scrapers, electric shovels, salting/sanding, etc.
• 5% Other duties: Special projects or tasks as assigned

Opportunities for Skill Development on the Job:

Students participate in experiences outside the classroom which allow them to develop and demonstrate life skills. These skills and characteristics for success and citizenship are learned and refined during their college years and beyond. The Office for Student Affairs has developed sevenStudent Development Outcomes that the Student Unions & Activities has incorporated into the student employment system in the Unions. Here is a listing of the Student Development Outcomes with some examples of how you can learn or further develop your own skills set.

Responsibility/Accountability:

• Acknowledges when mistakes/ missed deadlines occur and knows when supervisor should be alerted
• Shows professionalism regarding the use of building keys and radios

Independence/Interdependence:

• Seeks instruction from supervisor/team lead and asks when unclear of tasks, procedures, or how to correct errors
• Develops knowledge of primary areas of responsibility
• Able to answer customers’ questions or, when unsure of answer, direct them to the appropriate place

Goal Orientation:

• Handles duties required on shift and seeks direction from supervisor as needed
• Seeks to meet supervisor-set goals for employee
• Willing to take on more complex projects

Self-Awareness:

• Demonstrates good verbal and non-verbal communication skills
• Displays friendly and helpful attitude with customers, peers, and staff

Resilience:

• Accepts instruction/constructive criticism from supervisor
• Able to work through difficulties when they arise

Appreciation of Differences:

• Able to work with a diverse base of customers, peers, and staff
• Treats all customers, peers, and staff respectfully

Tolerance of Ambiguity:

• Able to handle an error or challenge
• Able to handle schedule and room set-up changes
• In unknown situations, employs basic problem-solving skills and looks to supervisor for further guidance, when necessary

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.